Wife had a routine oil change and asked for a detailed inspection. As they were pulling out her vehicle, they heard a faint sound in her wheel bearing. They pulled it back in and found a small rock lodged in there and removed it (no additional charges). Wife was impressed at their willingness to go above and beyond.
Where to start.. My son is a freshman at William Penn University, his first time away from home and my youngest. His first time due to drive so far, from Iowa to Connecticut 18 hours away for Thanksgiving. Well on his drive from Oskaloosa his front tire came off. Brad was referred to me by the Towing service. I was scared and worried of how much I would have to pay and if my son would be well taken care of. Well this story could get long but to shorten it a bit I will say that Brad was understanding of my worries. He assured me he would make sure my son's car would be fixed and safe for travel while putting up with so many of my questions patiently and all my worries. Brad went above and beyond to look over my son's car correctly and the bill was more than reasonable. He even offered to take the car to my son's school when we couldnt find a ride for my son to get to the garage. Having your child so far away from home and not knowing anyone is very stressful. Trusting a stranger is even harder but from the Towing Co. to Brad, these wonderful people were placed in our path and I thank God there are still honest, good people left in this world. My son is safe, his car runs great and I am grateful for Brad and his team. If I could tell you anything else other than my experience it will be that you have made the right choice in bringing your car to Brad. To Brad I would like to say thank you so so much, I am so very grateful for your dedication in providing reputable service and for your strong family values. I wish you, your team and your family a Great Holiday and wonderful New Year. Sincerely, Mary Duncan from Connecticut (White Toyota Celica Convertible)
Brad Holtkamp auto gets 5 stars from me. They have excellent service. They are honest and very easy on the cost of their work. Couldnt find a nicer bunch of people to go to with my vehicles!
Brad and his wife Mari take excellent care of my mom's car, and I greatly appreciate it. She was having intermittent problems with the blower motor on the climate control system. Of course, when she brought her car in, it was working fine. Brad told her that it is much cheaper to diagnose the problem if she could bring it in when it wasn't working. Brad promised her that he would drop everything he was doing if she brought it in when it wasn't work. So, one day the motor quit working. She drove straight to Brad's without an appointment, he easily and cheaply diagnosed it, and my mom is happy. It's nice to know my mom is in good hands.
I'm from out of town, I needed some repairs done on a brake line ASAP, and was very happy with the service I received at Brad Holtkamp Automotive Inc. The service did not take long, was right around what I ballparked it to be budget wise, and the availability of an appointment was sooner than I expected. Everyone was very friendly throughout the whole morning!
Brad Holtkamp Automotive Inc is a US Car Dealer based in Mount Pleasant, Iowa. Brad Holtkamp Automotive Inc is located at 907 E Washington St #101, Mt Pleasant, IA 52641, USA.
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